POLICIES
THESE POLICIES ARE IN PLACE TO ENSURE THE RUNNING OF A SMALL BUSINESS
AND COVER THE COSTS FOR PRE BOOKED APPOINTMENTS
payments
* PAYMENTS ARE REQUIRED ON THE DAY OF YOUR APPOINTMENT
* PAYMENTS ACCEPTED VIA CREDIT / DEBIT CARD
OR A PAYMENT LINK WILL BE SENT FOR YOU TO COMPLETE
* TRAVEL CHARGE MAY BE APPLIED
DEPOSITS
* PLEASE NOTE A DEPOSIT MAY BE REQUIRED TO SECURE YOUR APPOINTMENT
A PAYMENT LINK WILL BE SENT FOR YOU TO COMPLETE WITHIN 24HRS OF BOOKING
YOUR APPOINTMENT WILL BE SECURED UPON PAYMENT OF YOUR DEPOSIT
* THE DEPOSIT AMOUNT WILL BE DEDUCTED FROM THE TOTAL BILL ON YOUR APPOINTMENT
DAY
* IN THE EVENT OF A CANCELLATION WITH LESS THEN 48 HRS NOTICE THE DEPOSIT WILL NOT BE REFUNDED
CANCELLATIONS
* 48 HRS NOTICE IS REQUIRED FOR CANCELLATION OR RESCHEDULE AN APPOINTMENT
* CANCELLATION FEE WILL BE CHARGED IF LESS THEN 48 HRS NOTICE IS GIVEN BEFORE YOUR SCHEDULED APPOINTMENT
CHANGE OF SERVICE
* PLEASE INFORM IF YOU WISH TO CHANGE OR REMOVE PART OF A SERVICE BEFORE YOUR APPOINTMENT DAY
COLOURING
* COLOUR CONSULTATIONS & SKIN / STRAND TESTS ARE REQUIRED PRIOR TO ANY NEW COLOUR SERVICE
A SKIN TEST CANNOT GUARANTEE AN ALLERGIC REACTION WILL NOT OCCUR HOWEVER WILL ALERT THE STYLIST OF ANY POSSIBLE CONTRAINDICATIONS
* IF A CONTRAINDICATION OCCURS COLOUR SERVICE OPTIONS WILL BE REVIEWED WITH CAUTION
* PLEASE NOTIFY YOUR STYLIST IF YOU HAVE SUFFERED FROM ANY ALLERGIC REACTIONS OR TAKE ANTIHISTAMINE
QUERIES
* IF YOU HAVE ANY QUERIES AFTER YOUR APPOINTMENT PLEASE CONTACT YOUR STYLIST WITHIN ONE WEEK OF YOUR APPOINTMENT
THANK YOU FOR YOUR COOPERATION
